Return and Refund policy

Can I return unused items?

We are 100% Satisfaction guarantee. If you don’t like our product you can get 100% refund. Fill in the form with subject “it’s new. I want to return this”. Wait a conformation and send to our address.

Can I return used sanitizer bracelets?

Unfortunately, we temporally can not accept return used sanitizer bracelets. It depends on COVID pandemic

When I can return unused items?

We accept returns within 30 calendar days of the customer receipt of order

I received a wrong order. How I can return it?

If you received a wrong order (wrong color, wrong item, damage product), you don’t need to return your order. Just send order number and the photo wrong package to us by email rutruebusiness@gmail.com We will resend your parcel ASAP

Can you send me prepaid shipping label?

Yes, we able to send the prepaid shipping label to your email. Perhaps this will reduce your return up to $4.

How quickly will I get my refund?

We confirm all refunds within 5 days after receiving the return.